i can't update, i can't scrobble. pls help

[jonieeee]

it's been like this since maybe last week.
now i can't update, i can't scrobble. pls help.
seems like this apps can't make a connection for an update.

[Алексей Долматов]

Download from the site and update manually.
After that, check what the update module and the scrobbler log shows.

[jonieeee]

Download from the site and update manually.
After that, check what the update module and the scrobbler log shows.

when i realize my scrobbling not working i logged out my last.fm account, i thought it would fix the problem
but no, now i cant log back into my account

same problem with the update, seems can't make a connection

[Artem]

Check firewall / antivirus settings. Usually, unknown error (-1) means that api call was refused by protection software.

[jonieeee]

Check firewall / antivirus settings. Usually, unknown error (-1) means that api call was refused by protection software.

so i try to add libre.fm, it worked.. got to login page
last.fm still same, can't even connect

idk anymore man

[Алексей Долматов]

OS?

[jonieeee]

OS?

Windows 10 Pro
Build 19043.1110

[Алексей Долматов]

Check firewall / antivirus settings. Usually, unknown error (-1) means that api call was refused by protection software.

so i try to add libre.fm, it worked.. got to login page
last.fm still same, can't even connect

idk anymore man

You didn't write the details of the actions performed. Please note that the player also has settings.
If the check does not help, then check the availability of domains in the command line, in a browser without a VPN / proxy (except for the proxy in your organization):
last.fm aimp.ru aimp.su

[jonieeee]

so i try to add libre.fm, it worked.. got to login page
last.fm still same, can't even connect

idk anymore man

You didn't write the details of the actions performed. Please note that the player also has settings.
If the check does not help, then check the availability of domains in the command line, in a browser without a VPN / proxy (except for the proxy in your organization):
last.fm aimp.ru aimp.su

so regarding firewall what should i check? and for antivirus i only use windows defender

[Алексей Долматов]

1. If there are no notifications in the security settings and you have not configured firewall restrictions, then I suppose nothing more.
2. Check whether the player is set to direct connection, whether the time is standard (5000ms).
3. Search the Internet for the PING command if you are unfamiliar with command line testing.

[Алексей Долматов]

If the ping to the servers is lossless, then it remains only to try to update the system. It is possible that the system has old root certificates and does not check the security of sites with new certificates.

[jonieeee]

If the ping to the servers is lossless, then it remains only to try to update the system. It is possible that the system has old root certificates and does not check the security of sites with new certificates.

just update the system, it's solved all my problem
scrobbling working well now.. thank you