Author Topic: [x] [2147] Crash on Closing (Read 3966 times)

Gummo · « **on:** September 24, 2019, 12:03:44 »

If I open AIMP and close it immediately, I get the following error:

Problem signature:
Problem Event Name:   BEX
Application Name:   AIMP.exe
Application Version:   4.5.1.2070
Application Timestamp:   5ac11816
Fault Module Name:   aimp_webLyrics.dll_unloaded
Fault Module Version:   0.0.0.0
Fault Module Timestamp:   59c3cc1d
Exception Offset:   064067fe
Exception Code:   c0000005
Exception Data:   00000008
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   2057
Additional Information 1:   bdf6
Additional Information 2:   bdf68a05b254a3f14b29aa1a66a16a26
Additional Information 3:   e849
Additional Information 4:   e849b96bf93a4dca2a392dd9f5c09dc1

Soolo · « **Reply #1 on:** September 24, 2019, 12:20:16 »

https://www.aimp.ru/?do=download&os=windows

Gummo · « **Reply #2 on:** September 24, 2019, 17:15:00 »

Thank you. I have installed the new version but it is doing the same thing:

Problem signature:
Problem Event Name:   BEX
Application Name:   AIMP.exe
Application Version:   4.6.0.2146
Application Timestamp:   5d66ccc1
Fault Module Name:   aimp_webLyrics.dll_unloaded
Fault Module Version:   0.0.0.0
Fault Module Timestamp:   5d66cd08
Exception Offset:   069c5c7f
Exception Code:   c0000005
Exception Data:   00000008
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   2057
Additional Information 1:   0e21
Additional Information 2:   0e21dfa4b2f833564dab7b9c31505096
Additional Information 3:   3e66
Additional Information 4:   3e663469cfd8e880df5d5311fb4a7264

Soolo · « **Reply #3 on:** September 24, 2019, 17:40:28 »

Try on this build https://yadi.sk/d/6t3mYID2BUYTeA

Gummo · « **Reply #4 on:** September 24, 2019, 17:42:56 »

I will try that - thanks. Here is a video of the incident: http://s000.tinyupload.com/?file_id=42144122849973852157

Gummo · « **Reply #5 on:** September 24, 2019, 17:50:03 »

Debug version repeated the error...

Soolo · « **Reply #6 on:** September 24, 2019, 18:01:48 »

When app will hang - run this tool:
https://yadi.sk/d/LChU4E7zjYuf8
it should generate extended report about the issue

Gummo · « **Reply #7 on:** September 24, 2019, 18:10:49 »

As requested.

Soolo · « **Reply #8 on:** September 24, 2019, 19:40:36 »

Code: [Select]

executable : madTraceProcess32.exetry again
should be like that:

Code: [Select]

executable : AIMP.exe

Gummo · « **Reply #9 on:** September 24, 2019, 21:20:41 »

Hopefully:

Artem · « **Reply #10 on:** September 25, 2019, 22:43:32 »

I got it, thank you. Now, I will try to fix it.

Gummo · « **Reply #11 on:** September 26, 2019, 10:33:26 »

Thanks, Artem.

Artem · « **Reply #12 on:** September 26, 2019, 21:57:57 »

Please try with this build:
https://yadi.sk/d/y2ad8q-axXZQ_g

Gummo · « **Reply #13 on:** September 26, 2019, 22:55:02 »

I have just tried it after uninstalling, completely, the previous version. Sadly, the fault happened again.

I uninstalled again and then installed version aimp_4.60.2146. Then I tested the player multiple time with no problems at all.

I then replaced the AIMP.ini file with my backup version and tested again - the problem immediately appeared, so there is either a corruption in my backup or some problem with the customisations in it.

Gummo · « **Reply #14 on:** September 27, 2019, 01:07:31 »

I think I may have fixed the issue (but it's early days):

In the player, I went through all the options and took 22 screenshots of every customised setting. I then deleted the AIMP.ini in AppData\Roaming\AIMP and restarted the player. I then used my screenshots to change the options in line with my preferences.

Finally, I have backed up the newly-customised AIMP.ini from AppData\Roaming\AIMP to my AIMP folder in My Documents.

So, it appears that my problem lay in my original, customised AIMP.ini.

I hope this makes sense.

Soolo · « **Reply #15 on:** September 27, 2019, 07:18:43 »

Quote from: Gummo on September 27, 2019, 01:07:31

So, it appears that my problem lay in my original, customised AIMP.ini.

I hope this makes sense.

send your aimp.ini

Gummo · « **Reply #16 on:** September 27, 2019, 10:00:46 »

As requested.

Artem · « **Reply #17 on:** September 30, 2019, 21:19:34 »

Please, try on this build:
https://yadi.sk/d/Lf7sOiVlyAVDdA

Gummo · « **Reply #18 on:** September 30, 2019, 22:47:12 »

I have just tried it. The original problem seems fixed.

Then, I tested it by opening the player and closing it extremely quickly and I got the errors attached.

Soolo · « **Reply #19 on:** October 01, 2019, 06:57:03 »

"save bug report"

Gummo · « **Reply #20 on:** October 01, 2019, 10:41:46 »

As requested.