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AIMP for Windows => Ошибки и замечания / Bugs => Обработано / Processed => Topic started by: Eddie Moy Moy on August 03, 2023, 09:53:12

Title: [+] [2434] My AIMP is failing... Can anybody help me?
Post by: Eddie Moy Moy on August 03, 2023, 09:53:12
The program has been failing me for days. It gets stuck when playing a song and AIMP closes. I've tried reinstalling it several times but it keeps failing. I thought that the problem would be fixed with the next update but I installed the last version (vS.11.2434 (31.07.2023)) and the problem continues. The thing is that if I use other players (VLC or Windows Player) the music don't crash. So it's not a problem with the audio files...
Can anybody help me?

El programa hace días que me falla. Se encalla al reproducir una canción y se cierra el solo.
He probado volviéndolo a instalar barias veces pero sigue fallando.
Pensaba que el problema se solucionaría con la siguiente actualización  pero instalé la versión (vS.11.2434 (31.07.2023)) y sigue el problema.
El caso es que si uso otros reproductores (VLC o Reproductor Windows) no se cuelgan. Así que no es problema de los archivos de audio...
Alguien puede ayudarme?
Title: Re: My AIMP is failing... Can anybody help me?
Post by: Artem on August 03, 2023, 10:17:34
What plugins you have installed?
Title: Re: [2434] My AIMP is failing... Can anybody help me?
Post by: Eddie Moy Moy on August 03, 2023, 10:58:19
I uninstalled all the plugins and the error persists...  :(
Title: Re: [2434] My AIMP is failing... Can anybody help me?
Post by: Artem on August 03, 2023, 14:21:24
How output device is setup in AIMP?
Title: Re: [2434] My AIMP is failing... Can anybody help me?
Post by: Eddie Moy Moy on August 03, 2023, 17:05:17
sorry but i don't understand the question. can you be more specific?
Title: Re: [2434] My AIMP is failing... Can anybody help me?
Post by: Алексей Долматов on August 03, 2023, 17:42:59
CTRL+P
Take a screenshot.
Title: Re: [2434] My AIMP is failing... Can anybody help me?
Post by: Eddie Moy Moy on August 03, 2023, 20:56:58
here it is
Title: Re: [2434] My AIMP is failing... Can anybody help me?
Post by: Artem on August 03, 2023, 20:58:28
Please, try to use the WASAPI: Windows Default output device. Is it works correctly?
Title: Re: [?] [2434] My AIMP is failing... Can anybody help me?
Post by: Eddie Moy Moy on August 03, 2023, 21:05:02
no. the program still closing randomly. when i play some tune Aimp colapse and closes
Title: Re: [?] [2434] My AIMP is failing... Can anybody help me?
Post by: Алексей Долматов on August 03, 2023, 21:17:24
Is there a bug report window?
If there is no report, then look at the system event log (" Event Viewer"). https://learn.microsoft.com/en-us/shows/inside/event-viewer
What is written at the time of the player's fall? Copy the text to the forum or save the system log to a file and send the archive (zip, rar) to the forum.
Title: Re: [?] [2434] My AIMP is failing... Can anybody help me?
Post by: Алексей Долматов on August 03, 2023, 21:20:27
There are also section rules. https://www.aimp.ru/forum/index.php?topic=5451.0
In particular, specify the exact name of the OS with bitness.
Quote
3.3 В сообщении указывайте версию своей ОС (операционной системы) в подробном виде (например Win XP SP2 RUS или Win Vista 64 SP1 ENG или Win 10 Pro build 1903 RUS).
Title: Re: [?] [2434] My AIMP is failing... Can anybody help me?
Post by: Soolo on August 03, 2023, 22:52:18
Please try to reproduce an issue on this build:
https://disk.yandex.ru/d/ClIiI_mP79J43w/v5.11/aimp_5.11.2434_w64_debug_fmm.exe
https://disk.yandex.ru/d/ClIiI_mP79J43w/v5.11/aimp_5.11.2434_w32_debug_fmm.exe
if app will hang - run this tool:
https://disk.yandex.ru/d/ClIiI_mP79J43w/madTraceProcess64.exe
https://disk.yandex.ru/d/ClIiI_mP79J43w/madTraceProcess32.exe
it should generate extended report about the issue
Title: Re: [?] [2434] My AIMP is failing... Can anybody help me?
Post by: Artem on August 04, 2023, 09:10:59
Additionally, try to update drivers for your audio device
Title: Re: [?] [2434] My AIMP is failing... Can anybody help me?
Post by: Eddie Moy Moy on August 15, 2023, 11:40:42
problem solved people! :)
 it was all a matter of not linking my music folder with the aim audio library.
I also updated my drivers and now I can listen to music without problems.
Thank you all so much for the help and advices.